{"id":3674,"date":"2024-04-23T07:16:04","date_gmt":"2024-04-23T05:16:04","guid":{"rendered":"https:\/\/www.pfaenderbahn.at\/data-privacy-policy\/"},"modified":"2026-07-01T14:28:46","modified_gmt":"2026-07-01T12:28:46","slug":"data-privacy-policy","status":"publish","type":"page","link":"https:\/\/www.pfaenderbahn.at\/en\/data-privacy-policy\/","title":{"rendered":"Data Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">I. Name and Address of the Data Controller<\/h2>\n\n<p class=\"wp-block-paragraph\">The entity responsible for processing personal data on this website is:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Pf\u00e4nderbahn AG<\/strong><br\/>Steinbruchgasse 4<br\/>6900 Bregenz<br\/>\u00d6sterreich<\/p>\n\n<p class=\"wp-block-paragraph\">Phone <a href=\"tel:+43557442160-0\">+43 5574 42 160-0<\/a><br\/><a href=\"mailto:office@pfaenderbahn.at\">office@pfaenderbahn.at<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding data protection, you can contact the Data Protection Officer, Mr. DI Thomas E. Kinz, at any time.<\/p>\n\n<h2 class=\"wp-block-heading\">II. General Information on Data Processing<\/h2>\n\n<h3 class=\"wp-block-heading\">1. Scope of the Processing of Personal Data<\/h3>\n\n<p class=\"wp-block-paragraph\">To the extent that personal data is provided by the contracting party, it will be used to process inquiries and\/or reservations, to provide the services of Pf\u00e4nderbahn AG, and for administrative purposes. The contracting party agrees that their personal data may be stored and, to the extent necessary, processed for these purposes. Personal data will be treated as strictly confidential in accordance with the provisions of the Data Protection Act; it will neither be sold to third parties nor otherwise marketed. Personal data will be disclosed to third parties or otherwise transferred only if this is necessary for the conduct of business or if personal data must be disclosed due to legal requirements.<\/p>\n\n<h3 class=\"wp-block-heading\">2. Your Rights (Data Subject Rights)<\/h3>\n\n<p class=\"wp-block-paragraph\">You have the following legal rights with respect to your personal data:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Right of Access<\/strong><br\/>As a data subject, you have the right to request confirmation as to whether we process personal data concerning you. If this is the case, you have the right to access this personal data as well as to receive further information, such as the purposes of processing, the recipients, and the planned duration of storage or the criteria used to determine the duration.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Right to Rectification and Completion<\/strong><br\/>As a data subject, you have the right to request the immediate rectification of inaccurate data. Taking into account the purposes of the processing, you have the right to request the completion of incomplete data.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Right to Erasure (\u201cRight to Be Forgotten\u201d)<\/strong><br\/>As a data subject, you have the right to erasure provided that the processing is not necessary. This is the case, for example, if your data is no longer necessary for the original purposes, if you have withdrawn your consent under data protection law, or if the data has been processed unlawfully.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Right to Restriction of Processing<\/strong><br\/>As a data subject, you have the right to restrict processing, for example, if you believe that your personal data is inaccurate.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Right to Data Portability<\/strong><br\/>As a data subject, you have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Right to Object<\/strong><br\/>As a data subject, you have the right to object at any time, on grounds relating to your particular situation, to the processing of certain personal data concerning you.<br\/>In the case of direct marketing, you, as a data subject, have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling to the extent that it is related to such direct marketing.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Right to Withdraw Your Consent Under Data Protection Law<\/strong><br\/>You may withdraw your consent to the processing of your personal data at any time, effective for the future. However, this does not affect the lawfulness of the processing carried out prior to the withdrawal.<br\/>In addition, you may file a complaint with a data protection supervisory authority at any time if you believe that the data processing is not in compliance with data protection regulations.<\/p>\n\n<h3 class=\"wp-block-heading\">3. Retention Period<\/h3>\n\n<p class=\"wp-block-paragraph\">We process and store your data only for as long as is necessary for processing or to comply with legal obligations. Once the purpose of processing no longer applies, your data will be blocked or deleted. If there are additional legal obligations regarding data retention, we will block or delete your data upon expiration of the statutory retention periods.<\/p>\n\n<h2 class=\"wp-block-heading\">III. Data Security<\/h2>\n\n<h3 class=\"wp-block-heading\">1. SSL Encryption<\/h3>\n\n<p class=\"wp-block-paragraph\">During your visit to our website, we use the widely adopted TLS protocol in conjunction with the highest encryption level supported by your browser. You can tell whether a particular page on our website is being transmitted securely by the closed key or lock icon displayed in your browser\u2019s address bar.<\/p>\n\n<p class=\"wp-block-paragraph\">In addition, we implement other appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.<\/p>\n\n<h3 class=\"wp-block-heading\">2. Emails Sent to Us<\/h3>\n\n<p class=\"wp-block-paragraph\">Please note that\u2014unless otherwise explicitly agreed upon and configured\u2014emails sent to us are unencrypted.<\/p>\n\n<h2 class=\"wp-block-heading\">IV. Description and Scope of Data Processing<\/h2>\n\n<h3 class=\"wp-block-heading\">1. Website Provision<\/h3>\n\n<p class=\"wp-block-paragraph\">Every time our website is accessed, our web server automatically collects data and information from the accessing computer\u2019s system in what are known as server log files. The following data is collected in this process:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Browser type and version<\/li>\n\n\n\n<li>Operating system used<\/li>\n\n\n\n<li>Referrer URL<\/li>\n\n\n\n<li>IP address\/hostname of the accessing computer<\/li>\n\n\n\n<li>Time of the server request<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">We are unable to link this data to specific individuals. This information is analyzed for website traffic statistics and stored long-term.<\/p>\n\n<h3 class=\"wp-block-heading\">2. Cookies<\/h3>\n\n<p class=\"wp-block-paragraph\">We use cookies to make it easier to use our website and to improve your experience. Cookies are text files that are stored on a computer via the web browser when you visit a website.<\/p>\n\n<p class=\"wp-block-paragraph\">Most web browsers automatically accept cookies. You can delete stored cookies at any time through your web browser&#8217;s settings. You can also adjust your web browser&#8217;s settings so that cookies are not stored. In that case, however, not all features of our website may be available. See our Cookies Policy.<\/p>\n\n<h3 class=\"wp-block-heading\">3. Web Analytics<\/h3>\n\n<p class=\"wp-block-paragraph\">We analyze the use of our website using the open-source web analytics tool Matomo (formerly Piwik; see the privacy policy at<a href=\"https:\/\/matomo.org\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">https:\/\/matomo.org\/privacy-policy\/<\/a>). However, the IP addresses collected automatically are anonymized before analysis. All analyses are therefore based on anonymized data sets, and no personal data is analyzed. Web analytics is used exclusively to optimize the website in terms of user-friendliness and to provide useful information about our services. This data is not combined with other sources of personal data or disclosed to third parties.<\/p>\n\n<p class=\"wp-block-paragraph\">In addition to the data mentioned above, Matomo also uses so-called \u201ccookies\u201d (see above).<\/p>\n\n<div style=\"padding:2em; border: 1px solid #112B56; background-color: rgba(36,73,71,.1)\"><iframe title=\"Matomo Analytics Tracking \u2013 Opt-Out Einstellung\" src=\"https:\/\/matomo.exigo.ch\/index.php?module=CoreAdminHome&#038;action=optOut&#038;language=de&#038;backgroundColor=&#038;fontColor=&#038;fontSize=1.2em&#038;fontFamily=Arial\" style=\"border: 0; height:180px; width:100%;\"><\/iframe><\/div>\n\n<h3 class=\"wp-block-heading\">4. Forms<\/h3>\n\n<p class=\"wp-block-paragraph\">You can enter personal data on our website using a form. When you use our forms, we collect and store the data you enter into the form fields (e.g., last name, first name, email address). This data is not shared with third parties.<\/p>\n\n<p class=\"wp-block-paragraph\">If consent is given, the legal basis for processing is Article 6(1)(a) of the GDPR. If your inquiry is for the purpose of preparing to enter into a contract, Article 6(1)(b) of the GDPR serves as an additional legal basis. We use the data exclusively to process and respond to your forms.<\/p>\n\n<h3 class=\"wp-block-heading\">5. Newsletter<\/h3>\n\n<p class=\"wp-block-paragraph\">You can subscribe to a newsletter on our website. When you subscribe to the newsletter, we collect and store the data you enter into the input form (e.g., last name, first name, email address). This data is not shared with third parties. Subscribing to the newsletter is only possible with your consent. The legal basis for processing is Article 6(1)(a) of the GDPR. We use the data exclusively for sending newsletters.<\/p>\n\n<h3 class=\"wp-block-heading\">6. Using the Voucher System<\/h3>\n\n<p class=\"wp-block-paragraph\">The data you provide to us as part of the online booking process (travel dates, desired package, title, first name, last name, company, phone number, email address, home address, credit card number, and any comments) will be used exclusively to process your booking, to contact you regarding your booking, and to organize your stay. Please note that when you click \u201cBook,\u201d your data is automatically forwarded to our booking platform, which is operated by Incert GmbH. Incert GmbH collects your data on our behalf as a data processor and subsequently forwards it to us. By entering into a data processing agreement, we have ensured that Incert GmbH processes your data in accordance with applicable standards and does not use it for its own purposes. If you process payment via our online platform as part of your booking, your data will be forwarded to SIX Payment Services GmbH (Europe) S.A., Austrian Branch, located at Marxergasse 1b, 1030 Vienna, which operates this payment processing platform. Your data is collected on our behalf by SIX Payment Services GmbH (Europe) S.A., Austrian Branch, acting as a data processor, and subsequently forwarded to us. By entering into a data processing agreement, we have ensured that SIX Payment Services GmbH (Europe) S.A., Austrian Branch, processes your data in accordance with applicable standards and does not use it for its own purposes.<\/p>\n\n<h3 class=\"wp-block-heading\">7. Using YouTube<\/h3>\n\n<p class=\"wp-block-paragraph\">We use the YouTube video embedding feature provided by YouTube LLC (901 Cherry Ave., San Bruno, CA 94066, USA; \u201cYouTube\u201d) on our website. YouTube is an affiliate of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; \u201cGoogle\u201d). This feature displays videos hosted on YouTube within an iFrame on our website. The \u201cEnhanced Privacy Mode\u201d option is enabled. As a result, YouTube does not store any information about visitors to the website. Information about the video is only transmitted to YouTube and stored there once you watch a video.<\/p>\n\n<p class=\"wp-block-paragraph\">For more information about how YouTube and Google collect and use data, your rights in this regard, and ways to protect your privacy, please see YouTube&#8217;s Privacy Policy.<\/p>\n\n<h3 class=\"wp-block-heading\">8. Use of Social Media Plugins<\/h3>\n\n<p class=\"wp-block-paragraph\">No social media plugins are used\u2014there is simply a link to Facebook&#8217;s social media pages.<\/p>\n\n<h3 class=\"wp-block-heading\">9. Information About Our Facebook Page<\/h3>\n\n<p class=\"wp-block-paragraph\">As the data controller, we operate the following Facebook fan pages:<a href=\"https:\/\/www.facebook.com\/Pfaenderbahn\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.facebook.com\/Pfaenderbahn\/<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">Facebook provides us, as page administrators, with the \u201cPage Insights\u201d feature, which gives us insight into user behavior on our Facebook pages. This involves the processing of users\u2019 personal data.<\/p>\n\n<p class=\"wp-block-paragraph\">Together with Facebook, we are jointly responsible for this data processing under the GDPR. For this reason, Facebook has amended its Terms of Service to ensure they comply with data protection requirements and include a joint controller agreement (pursuant to Art. 26 of the GDPR). The amended Terms of Service can be viewed at<a href=\"https:\/\/www.facebook.com\/legal\/terms\/page_controller_addendum\" target=\"_blank\" rel=\"noopener\">https:\/\/www.facebook.com\/legal\/terms\/page_controller_addendum<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">As the site operator, we use our Facebook fan pages and the \u201cPage Insights\u201d feature based on our legitimate interests (Art. 6(1)(f) GDPR) to determine which target audience interacts with our Facebook fan pages. This enables us to continuously improve our website and our offerings. Facebook generally bears primary responsibility for fulfilling data protection obligations with regard to data processing in connection with the \u201cPage Insights\u201d feature. Therefore, Facebook is responsible for fulfilling information obligations, ensuring data subject rights, safeguarding user data, and reporting data breaches. If you have any questions about the data Facebook has stored about you, please contact Facebook directly or consult Facebook\u2019s Privacy Policy. There you will also find detailed information about options to opt out of advertising that are available to you with regard to certain features.<\/p>\n\n<h3 class=\"wp-block-heading\">10. Our Weather Report, 360-Degree Panorama<\/h3>\n\n<p class=\"wp-block-paragraph\">We obtain weather information from the provider wetterring.at. No data is exchanged in this process. We simply retrieve the current images from the wetterring server. Our 360-degree panoramic camera is provided by a different vendor and is generally positioned so that no images of individuals are visible. From a technical standpoint, no personal data is transmitted when the panoramic camera is accessed.<\/p>\n\n<h3 class=\"wp-block-heading\">11. Contact Form &amp; Email Contact<\/h3>\n\n<p class=\"wp-block-paragraph\">If you fill out a contact form or send us an email or other electronic message, your information will be stored solely for the purpose of processing your inquiry and any related follow-up questions, and will be used only in connection with that inquiry.<\/p>\n\n<p class=\"wp-block-paragraph\">The legal basis for processing your request is Article 6(1), first sentence, subparagraph (b) of the GDPR.<\/p>\n\n<p class=\"wp-block-paragraph\">We will delete your email address once your request has been processed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I. Name and Address of the Data Controller The entity responsible for processing personal data on this website is: Pf\u00e4nderbahn AGSteinbruchgasse 46900 Bregenz\u00d6sterreich Phone +43 5574 42 160-0office@pfaenderbahn.at If you have any questions regarding data protection, you can contact the Data Protection Officer, Mr. DI Thomas E. Kinz, at any time. II. General Information on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":38,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-3674","page","type-page","status-publish"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.pfaenderbahn.at\/en\/wp-json\/wp\/v2\/pages\/3674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pfaenderbahn.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pfaenderbahn.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pfaenderbahn.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pfaenderbahn.at\/en\/wp-json\/wp\/v2\/comments?post=3674"}],"version-history":[{"count":0,"href":"https:\/\/www.pfaenderbahn.at\/en\/wp-json\/wp\/v2\/pages\/3674\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pfaenderbahn.at\/en\/wp-json\/wp\/v2\/media?parent=3674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}